Menu Tile is COVID Secure

The UK Government has released COVID Secure Guidelines for the foodservice industry.

The guidance says “COVID-19 is a public health emergency. Everyone needs to assess and manage the risks of COVID-19, and in particular businesses should consider the risks to their workers and customers. As an employer, you also have a legal responsibility to protect workers and others from risk to their health and safety. This means you need to think about the risks they face and do everything reasonably practicable to minimise them, recognising you cannot completely eliminate the risk of COVID-19.”

Here’s how Menu Tile can help your business meet COVID Secure Guidelines and keep your staff and customers safe.

Completely Contactless

With the scan of a QR code your branded menu appears on your customer’s smartphone. Without any app download, customers can instantly browse your menu, order, opt-in to allergen information and pay by credit card, Apple Pay or Google Pay.

Menu Tile eliminates the need to touch a menu, use a till or tap a credit card terminal.


Keeping Service Staff and Customers at a Safe Distance


Menu Tile reduces contact between staff and customers at your cafe, restaurant, market stall, food truck or pub.

Table side: Table side ordering, opening a tab, completing payments and placing an order for delivery or collection can all be done by the customer using Menu Tile. In line with COVID Secure Guidance, this reduces contact points between staff and customers and limits the number of staff interacting with tables. As all ordering and payments happen on the customer’s smartphone, venues can operate on a reduced staff, while maintaining high standards of customer service.

Take away and collection: Menu Tile helps eliminate the need for customers to queue. Display your Menu Tile outside your venue to attract the attention of passers pay and share your unique Menu Tile link with customers through your website or marketing. This way, take away and collection orders can be placed minutes or days in advance. As referenced in COVID Secure Guidance, this allows for reduced queues and staggered pick up times.

Reducing Interactions Between Front of House and Kitchen Staff

When an order is placed, Menu Tile sends it directly to the kitchen or bar, complete with allergen advice. When an order’s up, your kitchen staff simply place it in the nominated zone and Menu Tile notifies front of house staff to serve it to a table or to pack it for collection.

COVID safety is the tip of the iceberg when it comes to Menu Tile’s features. See the other ways Menu Tile can optimise your foodservice business here.


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